Terms & Conditions

1. Acceptance of Terms
By accessing and using the services of Pethalo Perfume Shop, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.

2. Privacy Policy
Any personal information submitted via our website is subject to our Privacy Policy. Please review our Privacy Policy to understand our practices.

3. Payment Terms
All prices are listed in Philippine Peso (PHP). We accept payments via bank transfer.

4. Delivery
We aim to deliver your order within the estimated delivery time; however, delays are occasionally inevitable due to unforeseen factors.

5. Returns & Refunds
In accordance with the Consumer Act of the Philippines (R.A. 7394), we uphold the right of consumers to 3Rs – repair, replacement, and refund in case the product purchased has imperfection or defect. However, the said policy does not apply under the following situations:

• If the product purchased has no imperfection or defect, or if not expired or fake, the store may opt not to replace or refund
• When the defects of the goods are due to the mishandling of the buyer
• In cases of “as-is-where-is” transactions
• If the consumer had a change of mind
• The sale of second-hand articles

6. Intellectual Property
The content of our website including without limitation all information, text, photographs, and graphics are protected by copyright laws.

7. Changes to Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically.